Wednesday, 29 June 2011

Passengers Dissatisfied With Train Punctuality And Value For Money

The number of passengers in the UK satisfied with train punctuality and reliability has gone down with National Express East Anglia (NXEA) second from bottom out of all UK train companies.  Satisfaction overall has dropped from 82% to 80% with NXEA scoring 78%. Hull Trains came top with an overall satisfaction level of 95%.

The survey was carried out by Passenger Focus and involved more than 32,000 passengers across the country.

Monday, 27 June 2011

Services Disrupted By Heat

Network Rail and National Express East Anglia are warning of cancellations and disruption due to the hot weather affecting the overhead wires.  Passengers are advised to check the National Express website for updates before travelling.