The number of passengers in the UK satisfied with train punctuality and reliability has gone down with National Express East Anglia (NXEA) second from bottom out of all UK train companies. Satisfaction overall has dropped from 82% to 80% with NXEA scoring 78%. Hull Trains came top with an overall satisfaction level of 95%.
The survey was carried out by Passenger Focus and involved more than 32,000 passengers across the country.
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