Thursday, 28 February 2013

Greater Anglia Named Best Train Operator(!)

Less than two weeks after being voted second worst operator (worst amongst commuters) in the UK by Which? Magazine, Greater Anglia has been awarded Train Operator Of The Year at the annual Rail Business Awards.  The independent judging panel - who judging from the feedback that we have been getting from regular travellers have never been on a Greater Anglia train in their lives - praised GA's improved punctuality, higher customer service standards and engagement, and station improvements.  Special mention was made of the excellent performance during the Olympics but nothing about the poor state of the trains on the Great Eastern main line.


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