Abellio "The Most Cost Effective Bid"

The Radio 4 programme 'You And Yours' today did a feature on the railways which included mention of the recent award of the Greater Anglia franchise to Abellio.  The programme explained that as part of the bidding process the losing bidders - in this case Stagecoach and Go Ahead - are told why they lost out.  Both companies were effectively told that their emphasis was on customer service rather than giving the government value for money.  Abellio therefore apparently came top for putting the emphasis on value for money for the tax payer rather than the customer.  Interesting times ahead possibly...