Friday, 19 October 2012

Passenger Focus Disappointment For Greater Anglia


In Passenger Focus's Autumn Report Greater Anglia does not come out well in a couple of areas highlighted by the passenger watchdog.

Overall Satisfaction scores on individual routes in the country varied from 97% (Merseyrail - Wirral) down to 70% (First Capital Connect, Thameslink and Greater Anglia)

Value for Money satisfaction varies from 75% (ScotRail - rural) down to 23% for Greater Anglia Mainline.
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1 comment:

  1. Unknown25 November 2012 at 22:10

    I am not surprised as anyone outside of zone 6 gets milked.....c2c has lower fares for equivalent distance journeys (ie. Grays compared to Brentwood is about £800 less for a point to point or £7 less for peak time travelcard) why is this allowed?

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